Enhancing people's lives through the creation of exceptional workplaces.

We combine professional rigour with compassion

We will work with integrity and professionalism to the highest standards, whilst being empathetic, compassionate, and easy to engage with.

We are invested in your culture and people

We will invest our time, energy and expertise into achieving positive outcomes for your people and culture.

We enable progress and positive change

We will bring a "can-do attitude" by combining an innovative approach with drive, commitment and focus.

services we provide

Workplace investigations; conflict resolution & mediation; organisational culture; change projects and compliance & regulation.

Our services are delivered through these five specialist areas.

Home - ibex gale

We are the market leaders in workplace investigations.

Complex investigations

Often sensitive, the types of investigations we specialise in include disciplinaries, grievances, and bullying and harassment.

We are members of the ABI and certificated with the British Standard for Investigation Services BS:102000.

Organisational culture experts

We enable progressive and supportive cultures that bring out the best in people.

Culture Reviews

We are experts in assessing and understanding workplace cultures and implementing positive change.

Our Culture Reviews begin with an in-depth evaluation of the situation, usually by interviews, listening groups and surveys, which we use to advise areas of concern and appropriate remedial action.

Our approach is underpinned by the belief that compassion and inclusivity are vital to a positive organisational culture.

Home - ibex gale

We manage and deliver change projects impacting your employees.

Redundancy, TUPE & Strategic Change

Our Change team have a unique blend of employment law expertise, people management experience and project management skills.

We adopt a holistic approach to change projects, applying a combination of commercial rigour and compassion to deliver successful outcomes on time and on budget whilst minimising the impact on people.

Conflict resolution and mediation

We resolve early stage conflict and dysfunctional relationships in the workplace.

Conflict Resolution and Mediation

Our team of trained mediators and resolution experts have a track record of resolving the most complex and entrenched disputes between individuals and within teams.

We identify barriers to constructive working relationships, and implement actions or interventions that restore harmony and productivity.

Home - ibex gale

We support organisations in achieving good governance.

Governance and Assurance

We work with organisations supporting the development of good clinical governance from 'ward to board'.

We are experts in regulatory analysis and assessment in relation to CQC requirements, and provide tangible actions to achieve positive outcomes.

We also have significant experience in due diligence exercises on mergers, acquisitions and sales of health and social care businesses.


A few words from our clients.

I commissioned an independent investigation into a sensitive and contentious issue. ibex gale’s approach was professional, swift, pragmatic and exceptionally detailed. I highly recommend their services and their approach.
Nhs. Png
Craig de Sousa Director of Human Resources
I appointed ibex gale to manage a large redundancy project involving over 200 staff. They were both professional and compassionate with our staff, many of whom have worked for us for decades. We continue to work with the team at ibex gale and I wouldn't hesitate to recommend them.
Bart. Png
David Collard CEO
Carly provided high quality, experienced HR support to the process. Her approach is analytical, nuanced and appropriately sensitive whilst being focused and thorough. I would definitely recommend her for a highly sensitive and complicated piece of work like this.
Testimonial_curve. Png
Liz Blyth Curve Theatre
ibex gale's rates were very competitive and they demonstrated significant experience in conducting such investigations...Their work was so impressive that the Trust commissioned them for an additional extremely sensitive investigation...
Nhs. Png
NHS HR Director
At SCC we have used ibex gale a number of times for complex investigations. We found that their investigators are diligent, helpful, approachable and have a wealth of experience behind them. The process of using ibex gale is straight forward and has saved our organisation considerable expense in terms of time and resources to investigate complex cases.
Surrey_resize_2. Png
Simon Boyd-Smith Surrey County Council
Suzanne very quickly recognised and accessed both my strengths and concerns. Her skillful coaching and probing questioning techniques supported me in focusing on my goals and building my confidence to overcome perceived barriers and achieve personal success.
Barclays. Png
Sally Baker Barclays Plc
our team

A blend of legal expertise and people management skills.

Maddy pinfield - ibex gale

Maddy Pinfield

Senior Executive Assistant & Head of Internal Communications

Maddy is our Senior Executive Assistant & Head of Internal...

Mariella jacobs - ibex gale

Mariella Jacobs

Marketing Assistant

Mariella graduated from the University of West of England with...

Melanie whittle - ibex gale

Melanie Whittle


Melanie specialises in carrying out a wide variety of disciplinary...

Mark williams - ibex gale

Mark Williams

Associate Consultant

Mark is a successful FTSE 250 HR Director turned consultant....

Maddy pinfield - ibex gale

Maddy Pinfield

Position: Senior Executive Assistant & Head of Internal Communications
Phone: 07596 328700
Areas of Expertise: Organisation

Maddy is our Senior Executive Assistant & Head of Internal Communications. In this role, she supports the strategic and operational goals of ibex gale by acting as an extension to the Directors, whilst having responsibility for internal communications and identifying risks and opportunities.

Before joining ibex gale, Maddy spent 3 happy years at Seasalt as Executive Support.

She has experience working for other high-profile brands including Stella McCartney, where she was EA to the Creative Director.

Maddy lives in Cornwall where she can indulge her passion for surfing and the sea.

Mariella jacobs - ibex gale

Mariella Jacobs

Position: Marketing Assistant
Phone: 07513 702462
Areas of Expertise: Digital Marketing

Mariella graduated from the University of West of England with a first-class degree in Business and Events Management and is enthusiastic about social media and digital marketing. Prior to joining ibex gale, she worked as Digital Marketing Administrator. Outside of work, Mariella enjoys going to the gym and training her ex-racehorse.

Melanie whittle - ibex gale

Melanie Whittle

Position: Associate
Phone: 07873705417
Categories: change projects, investigations

Melanie specialises in carrying out a wide variety of disciplinary and grievance investigations, often involving complex matters of discrimination and harassment. 

She has extensive employee relations and employment law experience gained through her HR roles in the financial sector while working for American Express, and in the technology and electronic sector whilst working for the National Air Traffic Services.  

Prior to joining ibex gale Melanie worked as a senior consultant in a boutique employment law and employee relations firm providing support to a wide range of clients from small, local firms to multinational blue chips.

Melanie has a BA (Hons) in Business Studies, a Post Graduate Diploma in Human Resource Management and is a Chartered Member of the CIPD.

When she’s not at work Melanie is a keen cyclist and enjoys walking her whippet with her family.

Mark williams - ibex gale

Mark Williams

Position: Associate Consultant
Phone: 07909 910731
Categories: change projects

Mark is a successful FTSE 250 HR Director turned consultant. After graduating in Chemistry and a brief stint in the industrial chemicals sector, Mark changed track and retrained into HR. His early HR career provided a solid grounding in the unionised public sector, and his last two in-house HR roles have been senior leadership positions in global blue chip manufacturing companies through periods of intense change.

In previous job positions Mark has been responsible for reward, engagement, recruitment, talent, L&D, comms, diversity, legal compliance, HR systems, management development, organisational design, wellbeing and CSR.

Mark set up his own HR practice in 2017 and has since been engaged in various interim and project roles around business transformation which have been very hands on. He also has a passion for developing the HR Strategy to support the business, particularly around developing individuals and teams. He says people would describe him as international, numerate, ethical, pragmatic and commercial.

What drives and intrigues him is creating work teams that do brilliant work, have fun, volunteer for responsibility and take care of one and other. Outside of work Mark loves to be outdoors cycling or hiking, and serves on the board of trustees for Caring in Bristol.

insights & news

Articles and news from the team at ibex gale.

Embracing compassion: the key to successful hr change projects - ibex gale
Embracing Compassion: The Key to Successful HR Change Projects

Associate Kate Woosnam on the key success factors to embracing HR Change Projects

Read more
Nhs launch sexual safety charter - ibex gale
NHS Launch Sexual Safety Charter

The first-ever NHS Sexual Safety Charter has been launched.

Read more
Gmc publish revised good medical practice - ibex gale
GMC publish revised Good Medical Practice

The GMC has now published its new guidance which will take effect from 30 January…

Read more
our accreditations

Affiliations and Relationships.

If you would like to have a confidential discussion with us about how we can support your organisation please contact one of our team directly or email

For updates and news, please follow our company page on LinkedIn